FAQs

CAN i3 ROOF MOUNTS BE USED ON CLAY TILE ROOFS?

No. The patented design is specific to installation on concrete tile roof systems.


WHAT ARE THE MAIN DIFFERENCES BETWEEN CONCRETE AND CLAY ROOF TILES?

Clay tiles are much more fragile than concrete and are less able to withstand walking on them.

When installed, concrete tiles "interlock" with one another like a puzzle.

Clay tiles typically require a visible bed of mortar sandwiches between adjoining tiles. This mortar is what holds the tiles together.

Concrete tiles are much more prominent in building communities and are found principally across the Southwestern United States and Canada.


IS IT NECESSARY TO WALK ON THE ROOF WHEN USING AN i3 MOUNT?

Under most site conditions, walking on the roof will not be required.

If walking on the roof is necessary to enhance line-of-site conditions, all necessary safety precautions should be followed. Refer to installation instructions for specifics.


ARE THERE ANY HOUSING, CODE OR ZONING RESTRICTIONS FOR INSTALLING AN i3 MOUNT?

Under most conditions, FCC rule 47 C.F.R., Section 1.4000, as amended, prohibits restrictions that impair a person having ownership or a leasehold interest in a property the ability to install, maintain, or use a fixed-wireless service antenna

The rule applies to state and local laws or regulations

Specific information can be found on the Federal Communications Commission website at http://www.fcc.gov/mb/facts/otard.html


WHAT KIND OF PRODUCT WARRANTY COMES WITH i3 MOUNTS?

Infinite Innovations, Inc. warrants for one year from the date of purchase to the ORIGINAL purchaser, that our products are properly packaged and shipped free of any defects in materials and workmanship.

This warranty covers only defects in materials and workmanship provided by the manufacturer, and does not cover product damage, malfunction or personal injury to self or others caused by the use of, misuse, improper handling, negligence, abuse or natural disasters. Product installation must be performed in accordance with written instructions issued by the manufacturer.